Loyalty Programme

Welcome to the Spooky Electro Loyalty Programme. This page explains how Spooky Points (SP) are earned, redeemed, and managed.

Earning Points

Spooky Points (SP) are awarded on eligible purchases made through our online store. The number of points earned per order will be shown in your account.

Points are issued once an order has been successfully completed.

Spooky Points (SP) may also be earned through selected actions such as account sign-up, social engagement, or referrals.

Using Points

Spooky Points (SP) can be redeemed for rewards shown in your account.

Points can only be redeemed on orders that meet the minimum spend for each reward. Points cannot be applied to shipping costs.

Rewards cannot be combined with other discounts unless stated.

Spooky Points (SP) have no cash value and cannot be transferred, sold, or exchanged.

Referrals

Referral rewards are intended for genuine new customers only.

• The referred customer must complete a valid purchase before rewards are issued.
• Self-referrals or creating multiple accounts to generate rewards is not permitted.
• Referral rewards are limited to 5 successful referrals per customer.

Accounts

Customers should maintain a single account. Multiple accounts may be merged where appropriate.

Misuse & Abuse

We reserve the right to review accounts and activity at any time.

Where misuse is suspected, we may:

• Remove Spooky Points (SP) or rewards
• Decline referral rewards
• Restrict account access

In cases of clear abuse, orders may be cancelled.

Eligibility

The loyalty programme is available to registered customers only. Spooky Points (SP) are awarded on eligible purchases as determined by the programme rules.

Changes to the Programme

We reserve the right to modify or discontinue the loyalty programme at any time.

Contact

If you have any questions about your Spooky Points (SP) or rewards, please contact us.